Alex Ruben
How to Fix Ubisoft Connect Not Launching on Windows PC
If you’re facing issues with Ubisoft Connect not launching on your Windows PC, you’re not alone. This guide will walk you through several effective methods to troubleshoot and resolve this common problem. By following these steps, you’ll be able to get Ubisoft Connect up and running smoothly, allowing you to enjoy your games without interruptions.
Before you begin, ensure that your system is updated and that you have administrative permissions to make changes. You may also want to check your internet connection, as some of these fixes may require an active online connection.
Step 1: Use Task Manager to Close Background Processes
The first step is to ensure that no background processes are interfering with Ubisoft Connect. To do this:
- Right-click on the Taskbar and select Task Manager.
- In the Task Manager window, click on the Details tab.
- In the search box, type
Xboxto locate any Xbox services that might be running. - If you find any Xbox services, right-click on each one and select End Process Tree to close them.
- After closing the Xbox services, search for
Ubisoft Connectin the same Details tab and right-click to select End Task if it’s running.
Once done, try launching Ubisoft Connect again to see if the issue is resolved.
Step 2: Reinstall Ubisoft Connect
If the first method did not work, it might be necessary to reinstall Ubisoft Connect. Follow these steps:
- Open your web browser and go to the Ubisoft Connect Download Page.
- Download the installer and save it to your PC.
- Once the download is complete, double-click the installer to run it.
- If prompted to repair the installation, choose the Repair option instead.
- After the installation is complete, restart your PC and attempt to launch Ubisoft Connect once again.
Step 3: Adjust Proxy Settings
Sometimes, the proxy settings on your computer can prevent Ubisoft Connect from launching. To adjust these settings:
- Right-click on the Start Menu and select Run.
- Type
inetcpl.cpland hit Enter. - In the Internet Properties window, navigate to the Connections tab.
- Click on LAN settings.
- Uncheck the box that says Automatically detect settings if it is checked, and click OK to save changes.
Try launching Ubisoft Connect again to see if this resolves the issue.
Step 4: Clear DNS Server Cache
Finally, clearing your DNS cache can help fix connectivity issues that might prevent Ubisoft Connect from launching:
- Right-click on the Start Menu and select Run.
- Type
cmdand select Run as administrator. - In the Command Prompt, enter the following commands one by one:
netsh int ip resetnetsh winsock resetipconfig /flushdns
Extra Tips & Common Issues
In addition to the steps outlined above, here are some extra tips for a smoother experience:
- Ensure that your Windows operating system is fully updated.
- Check for any conflicting software that may interfere with Ubisoft Connect, such as VPNs or firewalls.
- If issues persist, consider reaching out to Ubisoft support for further assistance.
Conclusion
By following these troubleshooting steps, you should be able to resolve the issue of Ubisoft Connect not launching on your Windows PC. Remember to keep your software updated and to check your settings regularly to prevent future issues. If you find this guide helpful, consider exploring more troubleshooting guides or gaming tips.
Frequently Asked Questions
What should I do if Ubisoft Connect still won’t launch?
If you’ve tried all the above steps and Ubisoft Connect is still not launching, consider reaching out to Ubisoft support for further assistance. They may be able to provide additional guidance or identify specific issues with your account or setup.
Can I run Ubisoft Connect on a Mac?
Ubisoft Connect is primarily designed for Windows and consoles. However, some games may be available on macOS through different platforms. Always check the system requirements for each game.
Is it safe to uninstall and reinstall Ubisoft Connect?
Yes, uninstalling and reinstalling Ubisoft Connect is a common troubleshooting step. It ensures that any corrupted files are removed and gives you a fresh installation.