Alex Ruben
Fixing Ubisoft Connect Launcher Issues While Gaming
If you’re experiencing issues with the Ubisoft Connect launcher not opening while playing games, you’re not alone. This guide will walk you through two effective methods to resolve this problem, ensuring that you can enjoy your gaming experience without interruptions. By following these straightforward steps, you’ll learn how to adjust your launcher settings and clear the cache to eliminate any hindrances preventing Ubisoft Connect from functioning properly in-game.
Step 1: Adjusting Ubisoft Connect Launcher Settings
To begin resolving the issue, the first step is to change some settings within the Ubisoft Connect launcher. Start by closing any games that are currently running.
- Launch the Ubisoft Connect application.
- Click on your profile icon, located in the upper right corner.
- Select the Settings option from the dropdown menu.
- In the left pane, locate and click on the Interface section.
- Find the option labeled Enable In-Game Overlays for Supported Games. If it is checked, uncheck it.
- Click Close to save the changes.
- Restart the Ubisoft Connect launcher to apply the new settings.
- Once restarted, return to the Settings menu and check the Enable In-Game Overlays for Supported Games option again to mark it.
- Click OK to confirm the changes.
Now, launch your game again. This should resolve the issue of Ubisoft Connect not opening in-game.
Step 2: Clearing the Ubisoft Connect Cache
If adjusting the settings doesn’t solve the problem, the next step is to clear the cache of the Ubisoft Connect launcher. This can help eliminate any corrupted files that might be causing the launcher to malfunction.
- Navigate to your PC’s file directory. Open This PC and go to the
C:\Program Files (x86)\Ubisoft\Ubisoft Game Launcherfolder. - Look for a folder named cache.
- To ensure you don’t lose any data, right-click on the cache folder and select Copy. Then, paste it in a different location to create a backup.
- After backing up, open the cache folder and select all files contained within it.
- Right-click on the selected files and choose Delete to remove them from the cache folder.
- Restart your PC to ensure all changes take effect.
- Finally, relaunch your game. This should address the issues with Ubisoft Connect not opening during gameplay.
Extra Tips & Common Issues
While the above steps typically solve the problem, here are some additional tips to enhance your troubleshooting:
- Ensure your Ubisoft Connect client is updated to the latest version, as updates often include bug fixes.
- If you continue to experience issues, consider reinstalling the Ubisoft Connect application.
- Check your firewall and antivirus settings to ensure they are not blocking the Ubisoft Connect launcher.
Conclusion
By following these steps, you should be able to resolve the issue of the Ubisoft Connect launcher not opening while playing games. Remember to adjust your launcher settings and clear the cache regularly to maintain optimal performance. If you encounter further issues, consider reaching out to Ubisoft support for additional assistance.
Frequently Asked Questions
What should I do if the problem persists after following the steps?
If the issue continues, try reinstalling the Ubisoft Connect application or checking your system for any software conflicts that may be interfering with the launcher.
Is it safe to delete the cache files?
Yes, clearing the cache files is a safe procedure and can help resolve various performance issues without affecting your game data.
Can I recover the cache files after deleting them?
If you have created a backup as suggested, you can restore the cache files. However, it is generally not necessary as the files will be regenerated by the launcher.