How to Resolve Xbox Game Pass Game Not Launching with File System Error (-2143322098)
If you’re experiencing the frustrating issue of your Xbox Game Pass game not launching due to the file system error (-2143322098), you’re not alone. This guide will walk you through a series of troubleshooting steps designed to resolve this error and get you back to gaming. Whether you’re using Windows 10 or Windows 11, these solutions will help you identify and fix system file issues that may be preventing your game from launching.
Before diving into the steps, ensure you have administrative access to your PC, as some actions require elevated permissions. Make sure your Xbox app and Microsoft Store are updated to their latest versions to avoid potential complications during the troubleshooting process.
Step 1: Reset the Xbox App
The first step involves resetting the Xbox app, which can often resolve various launch issues. Follow these instructions:
- Press Windows + S to open the search bar.
- Type “Xbox” and select the Xbox App from the results.
- Click on the App settings option.
- Scroll down and click on Terminate to close the app.
- Next, click on Reset to restore the app to its default settings.
Wait for the process to complete and then try launching your game again to see if the error persists.
Step 2: Reinstall the Xbox App
If resetting the app didn’t work, the next step is to uninstall and then reinstall the Xbox app. This can help eliminate any corrupted files that may be causing the issue.
- Go back to the search bar and type “Xbox”.
- Select the Xbox App and click on Uninstall.
- Confirm the uninstallation when prompted.
- Once uninstalled, open the search bar again and type “Microsoft Store”.
- Launch the Microsoft Store and search for “Xbox”.
- Click on the Xbox App and select Install to download it again.
After the installation is complete, attempt to launch your game to check if the issue has been resolved.
Step 3: Check Windows Updates
Ensuring your operating system is fully updated can resolve compatibility issues. To check for updates:
- Open the Settings menu by pressing Windows + I.
- Navigate to Update & Security.
- Click on Windows Update and then Check for updates.
- If updates are available, install them and restart your computer.
After updating, try launching the game once more.
Step 4: Run the Windows Store Apps Troubleshooter
If the problem persists, using the built-in troubleshooter can help identify and fix issues with Windows Store apps.
- Open the Settings menu.
- Go to Update & Security and select Troubleshoot.
- Click on Additional troubleshooters.
- Find and select the Windows Store Apps troubleshooter and run it.
Follow the on-screen instructions to complete the troubleshooting process.
Extra Tips & Common Issues
In case you encounter further problems, consider the following tips:
- Make sure you have enough disk space available on your drive for both the game and the Xbox app.
- Check your internet connection to ensure it’s stable, as a poor connection might prevent games from launching.
- If all else fails, consider reaching out to Xbox Support for more personalized assistance.
Conclusion
By following the steps outlined in this guide, you should be able to resolve the Xbox Game Pass game launch issue associated with file system error (-2143322098). Remember to keep your apps and system updated regularly to avoid similar problems in the future.
Frequently Asked Questions
What is file system error (-2143322098)?
This error typically indicates that there are issues with the app’s files or configurations, often caused by corrupted data or improper installations.
Will reinstalling the Xbox app delete my game progress?
No, uninstalling the Xbox app will not delete your game progress, as that data is saved on the cloud unless specified otherwise by the game settings.
Can I fix this error without administrator access?
Some steps may require administrative permissions. If you do not have access, please contact someone who can help you perform these actions.