Alex Ruben
How to Resolve Xbox App Update Stuck at 0% on Windows PC
If you’re experiencing issues with the Xbox app on your Windows PC getting stuck at 0% during updates, you’re not alone. Many users face this frustrating problem. This guide will walk you through several methods to troubleshoot and fix the update issue, ensuring that you can enjoy your gaming experience without interruptions. These steps apply to both Windows 10 and Windows 11, covering desktops and laptops alike.
Before you begin, make sure your Windows operating system is up to date. Ensure you have administrative privileges, as some steps will require elevated permissions. Also, it’s good practice to create a backup of your important files before making any significant changes to system settings.
Step 1: Run the Windows Troubleshooter
The first step in resolving the Xbox app update issue is to utilize the built-in Windows Troubleshooter. This tool can automatically identify and fix common problems related to network and internet connectivity, which may affect the update process.
- Press the Windows key on your keyboard and type troubleshoot settings. Click on the result to open the Troubleshoot settings.
- Once you’re in the Troubleshoot settings, click on Other troubleshooters.
- Locate the Network and Internet troubleshooter and click on Run. This will initiate a scan to detect and resolve any network issues that could be interfering with the Xbox app update.
Step 2: Reset Xbox App Settings
If the troubleshooter doesn’t resolve the issue, the next step is to reset the Xbox app settings. This step can clear any corrupted settings that might be causing the update to stall.
- Press the Windows key and type Xbox. Click on App settings from the results.
- In the Xbox app settings window, scroll down and click on Terminate to close the app.
- Next, click on Reset and confirm the reset action. Allow the system to complete this process.
Step 3: Clear DNS Cache
Clearing the DNS cache can help resolve connectivity issues that may be preventing the Xbox app from updating. Here’s how to do it:
- Press the Windows key, type cmd, and select Run as administrator.
- In the Command Prompt window, type the following command and press Enter:
- Next, type the following command to reset the network settings, and hit Enter:
- After executing the commands, restart your computer to apply the changes.
ipconfig /flushdns
netsh int ip reset
Step 4: Reinstall Gaming Services
If the Xbox app still won’t update, reinstalling the Gaming Services component may help. Follow these steps:
- Open Windows PowerShell as an administrator. You can do this by searching for PowerShell, right-clicking on it, and selecting Run as administrator.
- In the PowerShell window, enter the following command and press Enter:
- After the command completes, restart your computer. The system will automatically reinstall Gaming Services, which may resolve the update issue.
get-appxpackage Microsoft.GamingServices | remove-AppxPackage -allusers
Extra Tips & Common Issues
Here are some additional tips to help you troubleshoot common issues related to the Xbox app update:
- Ensure your internet connection is stable and working by testing other applications or websites.
- Check for Windows updates and install any available updates, as they may contain important fixes for the Xbox app.
- Temporarily disable any antivirus or firewall settings that might be blocking the Xbox app from accessing the internet.
Conclusion
By following these steps, you should be able to resolve the issue of the Xbox app getting stuck at 0% during updates. Keeping your applications and system up to date is crucial for a smooth gaming experience. If you continue to face issues, consider reaching out to Xbox support for further assistance.
Frequently Asked Questions
What should I do if the Xbox app still doesn’t update after following these steps?
If the update issue persists, consider uninstalling the Xbox app and reinstalling it from the Microsoft Store. This can help eliminate any corrupted files that might be causing the problem.
Can I use the Xbox app while the update is stuck?
While the update is stuck, functionality may be limited. It’s best to resolve the update issue before trying to use the app for gaming or other activities.
Does this guide work for both Windows 10 and Windows 11?
Yes, the steps provided in this guide are applicable to both Windows 10 and Windows 11 systems.