If you’re facing the frustrating “Fail 0x0000007c” error while trying to install a shared printer on your Windows 10 or Windows 11 device, you’re not alone. This tutorial will guide you through a series of straightforward steps designed to help you troubleshoot and resolve the issue efficiently. By following these instructions, you’ll be able to successfully add your shared printer to your network, ensuring smooth printing operations across your devices.

Before you begin, make sure you have administrative privileges on your computer, as some steps will require changes to system settings. This guide applies to Windows 10 and Windows 11 users, whether you are using a desktop or a laptop.

Step 1: Enable File and Printer Sharing

To start, you need to ensure that file and printer sharing is enabled on your network. This setting allows your computer to share printers with other devices.

  1. Open the Start menu and type manage advanced sharing settings. Click on the result.
  2. In the Network and Sharing Center, locate the File and Printer Sharing section. Make sure it is turned on for the network you are using (private, public, or all networks).

Step 2: Check the Print Spooler Service

The Print Spooler service is essential for managing print jobs. If it’s not running, you may encounter the 0x0000007c error.

  1. Open the Start menu again and type services. Select the Services app from the list.
  2. In the Services window, scroll down and find the Print Spooler service.
  3. Double-click on Print Spooler, and set the Startup type to Automatic.
  4. Click Start to run the service if it’s not already running, then click OK.

Step 3: Restart the Print Spooler Service

Restarting the Print Spooler can help clear any issues with print jobs that may be causing the error.

  1. In the same Services window, right-click on Print Spooler and select Restart.

Step 4: Update Your Windows System

Keeping your system up to date can resolve many issues, including printer errors.

  1. Open the Start menu and type check for updates. Click on the result.
  2. In the Windows Update settings, click Check for updates and install any available updates.

Step 5: Remove and Re-add the Printer

Removing and re-adding the printer can refresh the connection and resolve installation issues.

  1. Open the Start menu and type printers. Select Printers & Scanners.
  2. Locate your printer in the list, click on it, and select Remove device.
  3. Once removed, click on Add a printer or scanner to re-add your printer.

Extra Tips & Common Issues

Here are some additional tips to consider while troubleshooting:

  • Ensure your printer is powered on and connected to the same network as your computer.
  • If you are using a firewall or antivirus, ensure that it is not blocking printer connections.
  • Consult your printer’s manual for specific setup instructions and troubleshooting steps.

Conclusion

By following these steps, you should be able to resolve the “Fail 0x0000007c” error and successfully install your shared printer. Regular maintenance, such as keeping your device updated and ensuring proper network settings, can help prevent similar issues in the future. If you continue to experience problems, consider reaching out to your printer manufacturer for further support.

Frequently Asked Questions

What does the error code 0x0000007c mean?

This error typically indicates a problem with printer installation, often related to network settings or the Print Spooler service being disabled.

Can I use my printer if I don’t resolve this error?

No, until the error is resolved, you will not be able to install or use the shared printer on your network.

What should I do if the issue persists after following these steps?

If the error continues, consider inspecting your network settings or consulting with technical support for your printer model.