Alex Ruben
How to Resolve Roblox Disconnected Error Code 279 on Mobile Devices in 2025
If you’re facing the frustrating “Disconnected. Error Code: 279” message when trying to play Roblox on your mobile device, you’re not alone. This common issue often stems from connection problems that can be resolved through a series of troubleshooting steps. In this guide, we’ll explore effective methods to diagnose and fix this error, ensuring that you can enjoy uninterrupted gaming sessions. By following these steps, you will not only understand the root cause of the problem but also learn how to prevent it in the future.
Before proceeding, ensure that your mobile device is updated to the latest operating system version and that you have a stable internet connection. You may also want to check your Roblox app for any pending updates. Having your device charged and close to your Wi-Fi router can also help during the troubleshooting process.
Step 1: Restart Your Mobile Device
Begin by restarting your mobile device. This simple action can refresh the system and resolve temporary glitches that may be causing Error Code 279. For Android devices, perform a hard reset by pressing and holding the power button until the power options appear, then select “Restart.” For iOS devices, toggle the power button to turn the device off and then back on again.
Step 2: Refresh Your Internet Connection
Next, check your internet connection. A weak or unstable connection can lead to disconnection errors. To refresh your connection, toggle Airplane Mode on and off. This can help reset your mobile data connection. Ensure that you are either connected through a strong Wi-Fi signal or that your mobile data is active and working correctly.
Step 3: Move Closer to Your Router
If you’re using Wi-Fi, try moving closer to your router to improve signal strength. If the issue persists, consider switching to a different network to determine if the problem lies with your current connection. Sometimes, simply changing networks can resolve connectivity issues.
Step 4: Check Antivirus Settings
If you have an antivirus app installed, ensure that it is not blocking Roblox. Go to your antivirus settings and add Roblox to the list of allowed applications. This step is crucial because some antivirus software may mistakenly identify Roblox as a threat, interfering with your ability to connect to the game.
Step 5: Reset Your Internet Router
If all else fails, try resetting your internet router. Unplug it from the power source for about 10 seconds and then plug it back in. This action can refresh your network settings and potentially resolve any connectivity issues that are affecting your ability to play Roblox.
Extra Tips & Common Issues
Here are a few additional tips to make your gaming experience smoother:
- Make sure your device has enough storage space, as low storage can cause performance issues.
- Clear the cache of the Roblox app to remove any corrupt data.
- Consider reinstalling the Roblox app if the error continues to occur after trying all other steps.
Conclusion
By following these troubleshooting steps, you should be able to resolve the Disconnected Error Code 279 on your mobile device. Remember that maintaining a stable internet connection and ensuring your device and applications are updated are key to preventing this issue in the future. If you ever encounter any problems, don’t hesitate to revisit these steps or seek further assistance.
Frequently Asked Questions
What causes Error Code 279 in Roblox?
Error Code 279 typically indicates a connection issue between your device and the Roblox servers, often due to unstable internet connections or interference from security software.
Can I play Roblox without Wi-Fi?
Yes, you can play Roblox using mobile data, but make sure your data connection is strong enough to support gameplay without interruptions.
What should I do if the issue persists?
If the problem persists after trying all the steps provided, consider reaching out to Roblox support for further assistance.