Are you experiencing issues with your keyboard where it either won’t type numbers or is stuck typing only numbers? This guide will walk you through a series of troubleshooting steps to identify and fix these keyboard issues. By following the outlined methods, you will restore your keyboard functionality, whether you’re using Windows 10 or Windows 11 on a desktop or laptop.

Before we begin, ensure that you have administrative access to your computer, as some steps may require system permissions. Additionally, check that your keyboard is properly connected and functioning. If it’s a wireless keyboard, ensure the batteries are charged or replaced.

Step 1: Check the Num Lock Key

One of the simplest issues could be related to the Num Lock key. This key toggles the numeric keypad on and off:

  • Locate the Num Lock key on your keyboard.
  • Press it to see if this resolves your issue. If the light indicator for Num Lock is off, it might need to be turned on.

After toggling the Num Lock, try typing numbers again.

Step 2: Unplug and Replug the Keyboard

If the issue persists, try physically disconnecting and reconnecting your keyboard:

  • Unplug the keyboard from the USB port.
  • Wait for a few seconds before plugging it back in.

This simple action can refresh the connection and resolve temporary glitches.

Step 3: Change USB Port

Sometimes, the USB port may be the cause of the problem. Here’s how to switch ports:

  • Unplug your keyboard.
  • Connect it to a different USB port on your computer.

Check if the keyboard functions correctly after this change. If the problem continues, proceed to the next step.

Step 4: Disable Mouse Keys

Mouse Keys can interfere with keyboard functionality. To disable it:

  • Open the Settings app by searching for it in the Start menu.
  • Navigate to Accessibility.
  • Scroll down to find Mouse and ensure that Mouse Keys is turned off.

Disabling this feature can often restore normal keyboard operations.

Step 5: Check Keyboard Settings

Next, verify that other accessibility settings are not affecting your keyboard:

  • In the Settings app, go back to Accessibility.
  • Click on Keyboard and ensure that both Sticky Keys and Toggle Keys are turned off.

This ensures no accessibility features are interfering with the keyboard’s normal operation.

Step 6: Update Keyboard Drivers

If the keyboard is still not working correctly, you may need to update your drivers:

  • Open the Device Manager by searching for it in the Start menu.
  • Expand the Keyboards section.
  • Right-click on your keyboard device and select Update driver.
  • Choose Search automatically for drivers and follow the prompts.

Updating the drivers can resolve many underlying issues affecting keyboard performance.

Step 7: Run Keyboard Troubleshooter

Windows includes a troubleshooter that can help identify and fix keyboard issues:

  • Open the Start menu and type in CMD, then run it as administrator.
  • In the command prompt, type msdt.exe /id keyboarddiagnostic and press Enter.

This will launch the keyboard troubleshooter. Follow the prompts to diagnose and fix any detected issues.

Step 8: Restart Your Computer

If none of the above methods have worked, try restarting your computer:

  • Click on the Start menu and select Restart.

A simple restart can often resolve lingering software issues that affect hardware performance.

Extra Tips & Common Issues

Here are some additional tips to ensure your keyboard functions properly:

  • Check for any physical damage to the keyboard or cable.
  • Ensure that your operating system is updated to the latest version.
  • If using a wireless keyboard, confirm that the receiver is properly connected and functioning.

Conclusion

By following these steps, you should be able to resolve issues with your keyboard not typing numbers or only typing numbers. Regular maintenance, such as keeping your drivers updated and ensuring settings are configured correctly, can prevent these issues from arising in the future. If problems persist, consider reaching out to the manufacturer for support or exploring replacement options.

Frequently Asked Questions

What should I do if my keyboard is still not working after trying all methods?

If the keyboard is still non-functional, it might be defective. Consider testing it on another computer or trying a different keyboard on your device.

Can software conflicts cause keyboard issues?

Yes, certain software programs or settings can interfere with keyboard functionality. Ensure that no other programs are conflicting with your keyboard operations.

Is it possible to fix a hardware problem with my keyboard?

Hardware issues may require repair or replacement, especially if there is physical damage or internal malfunction.