Alex Ruben
How to Fix Xbox Controller Disconnecting Issues on PC via Bluetooth
If you’re experiencing frustrating disconnections with your Xbox controller while using it on your PC via Bluetooth, you’re not alone. Many gamers face this issue, disrupting their gaming experience. This guide will provide you with a step-by-step troubleshooting process to resolve the “Xbox controller keeps disconnecting” problem, helping you enjoy uninterrupted gameplay.
Before we begin, ensure you have the following: a Windows PC (preferably running Windows 10 or 11), your Xbox controller, a USB-C cable for wired connection, and access to the Microsoft Store to download necessary applications.
Step 1: Download the Xbox Accessories App
The first step in resolving your controller disconnection issue is to download the Xbox Accessories app from the Microsoft Store. This application is essential for managing your controller settings and updating its firmware, which can significantly improve connectivity.
To download the app, follow these steps:
- Open the Microsoft Store on your PC.
- Search for “Xbox Accessories.”
- Click on the download button to install the app.
Step 2: Unpair Your Xbox Controller
Next, you need to unpair your Xbox controller from your PC. This can help reset any connection issues that may be causing the disconnection. To unpair your controller, perform the following:
- Go to Settings on your PC.
- Select Bluetooth & other devices.
- Locate your Xbox controller in the list of paired devices.
- Click on the controller and select Remove device.
Step 3: Connect Your Controller via USB-C
Now, connect your Xbox controller to your PC using a USB-C cable. This wired connection allows you to access the Xbox Accessories app to update the firmware. Follow these steps:
- Plug one end of the USB-C cable into your Xbox controller.
- Connect the other end to a USB port on your PC.
Step 4: Update Your Controller’s Firmware
With your controller connected via USB-C, it’s time to update its firmware using the Xbox Accessories app. This step ensures your controller has the latest software, which is crucial for stable Bluetooth connectivity. Here’s how to do it:
- Open the Xbox Accessories app.
- Your controller should be detected automatically. If prompted, follow the on-screen instructions to update the firmware.
Step 5: Reconnect Your Xbox Controller via Bluetooth
Once the firmware is updated, you can reconnect your Xbox controller via Bluetooth. Here’s how to do that:
- Go back to Settings on your PC.
- Select Bluetooth & other devices.
- Click on Add Bluetooth or other device.
- Select Bluetooth, then press and hold the Pairing button on your Xbox controller until the Xbox button flashes.
- Choose your controller from the list of devices and click Pair.
Extra Tips & Common Issues
To enhance your experience and avoid common issues:
- Ensure your Bluetooth drivers are up to date. You can do this through the Device Manager on your PC.
- Make sure your Xbox controller is fully charged to avoid disconnection due to low battery.
- Try using a different USB port for connecting the controller if issues persist.
Conclusion
By following these steps, you should have successfully resolved the disconnection issues with your Xbox controller on your PC via Bluetooth. Keeping your firmware updated and ensuring proper settings can lead to a seamless gaming experience. If you continue to face issues, consider reaching out to Xbox support for further assistance.
Frequently Asked Questions
Why does my Xbox controller keep disconnecting?
Common reasons include outdated firmware, Bluetooth driver issues, or low battery levels. Regularly updating your controller and drivers can help mitigate these issues.
Can I use my Xbox controller with other devices?
Yes, Xbox controllers can connect to various devices, including PCs, mobile devices, and even some smart TVs. Ensure each device supports Bluetooth connectivity.
What should I do if my controller won’t pair again?
If your controller doesn’t pair, try resetting it by holding the Pairing button for 10 seconds, then attempt to reconnect. Ensure that the controller is in pairing mode.