If you’re experiencing crashes in Windows File Explorer when you right-click, you’re not alone. This frustrating issue can stem from corrupted files or conflicting extensions. Thankfully, there are several methods to troubleshoot and resolve the problem efficiently. By following this guide, you will restore functionality to your File Explorer and ensure a smoother user experience in Windows 10 and Windows 11 on any PC, desktop, or laptop.

Before you start, ensure that your Windows operating system is fully updated, as this can often resolve many issues. It’s also recommended to back up important files, just in case anything goes wrong during the repair process.

Step 1: Restart Windows Explorer via Task Manager

The first step in troubleshooting is to restart the Windows Explorer process. This can often resolve temporary glitches that cause crashes.

  1. Press Ctrl + Shift + Esc to open the Task Manager directly. Alternatively, you can right-click the taskbar and select Task Manager.
  2. In the Task Manager window, locate Windows Explorer in the list of processes.
  3. Right-click on Windows Explorer and select Restart.
  4. Check if the issue persists after the restart.

Step 2: Check for Windows Updates

Outdated software can lead to compatibility issues. Ensuring your system is up to date is crucial for optimal performance.

  1. Click on the Start button and type in Check for updates, then click on the result.
  2. In the Windows Update settings, click on Check for updates.
  3. Install any available updates and restart your computer.
  4. Test File Explorer again to see if the problem is resolved.

Step 3: Run System File Checker (SFC) and DISM Tool

Corrupted system files may cause File Explorer to crash. The System File Checker (SFC) and Deployment Image Servicing and Management (DISM) tools can help repair these files.

  1. Press Windows + R to open the Run dialog. Type cmd and press Enter.
  2. In the Command Prompt window, right-click and select Run as administrator. Confirm any prompts that appear.
  3. Type the following command and press Enter: sfc /scannow
  4. Wait for the scan to complete. This may take some time.
  5. Once finished, type the following command and press Enter: dism /online /cleanup-image /restorehealth
  6. Allow the DISM process to complete as well, then restart your computer.
  7. Check if right-clicking in File Explorer still causes crashes.

Extra Tips & Common Issues

If you’ve followed all the steps and the issue persists, consider these additional tips:

  • Check for any recently installed third-party applications that may have added extensions to the context menu. Uninstalling these can sometimes resolve conflicts.
  • Perform a clean boot to isolate and identify if background services or applications are causing the problem.
  • As a last resort, you may consider creating a new user profile to determine if the issue is user-specific.

Conclusion

By following these troubleshooting steps, you should be able to fix the crashes in Windows File Explorer when right-clicking. Keeping your system updated and running regular scans can prevent similar issues in the future. If problems persist, consider seeking professional technical support for further assistance.

Frequently Asked Questions

What causes File Explorer to crash?

File Explorer can crash due to corrupted system files, outdated software, or third-party extensions that interfere with its normal operation.

Is it safe to run SFC and DISM?

Yes, both tools are safe to use and are built into Windows to help diagnose and repair system issues.

What should I do if the issue still occurs after trying all steps?

If the problem continues, consider performing a system restore to revert your computer to a previous state or seek help from a technical professional.