Getting voice prompts working in Google Maps is kinda essential if you wanna keep your eyes on the road rather than glued to the screen. Sometimes things just don’t work right — maybe the voice is muted, or the volume is too low, or Google Maps doesn’t have permissions. Whatever the reason, this quick-and-dirty guide should help get your voice navigation turned on and sounding loud and clear. Expect your commutes or road trips to be a lot smoother once you’ve got this set up properly.

How to Fix Voice Navigation in Google Maps

Open Google Maps and check your app version

First things first: open the Google Maps app. Make sure it’s the latest version because older versions sometimes have bugs that mess with voice prompts. Head over to the Google Play Store or App Store, search for Google Maps, and update if you see a newer release. On some setups, outdated versions just won’t give you proper voice prompts anymore — it’s happened to me more than once. After updating, restart the app.

Ensure voice is enabled in Google Maps’ settings

This is where the magic happens. Tap on your profile image in the top right corner, then go to Settings > Navigation. Look for options like Voice level or Guidance volume. Make sure it’s not muted or set to minimum. You want the volume turned all the way up here, especially if you’re in a noisy environment. Sometimes, the default is turned down, and you don’t realize it until you miss all the prompts. On some phones, you also need to enable the “Play voice during calls” toggle if you want voice prompts even when on a call.

Check your device’s volume and sound settings

Next up, head down to your phone’s volume controls. Swipe from the top (or bottom, depending on your device) and make sure the in-call or media volume sliders are maxed out. For Android, also check Settings > Sound & Vibration > Volume and verify that media and notifications are turned all the way up. For iPhone users, use the side volume buttons and make sure “Silent” isn’t toggled on. Weirdly, sometimes Android’s do-not-disturb or sound modes can mute your Google Maps voice without obvious signs.

Enable voice prompts during navigation

Sometimes, you have to turn on voice prompts explicitly when starting a trip. When you’re about to begin navigation, tap the Start button, then make sure the Guidance volume or Voice icon isn’t muted or turned off in the navigation UI. Also, check if you have Mute voice toggled, which is easy to overlook. On some trips, if you tap Settings > Voice & Sound, you can switch between different voice packs or languages — just ensure it’s set to your preferred voice and language, or you might end up with no prompts or weird voices.

Ensure your device’s sound permissions are granted

This one’s a little sneaky — Google Maps needs permission to play sounds. Head over to Settings > Apps > Google Maps > Permissions and verify that Microphone and Storage are allowed. (It’s silly, but permissions sometimes get reset after an update, and no prompts tell you.) Also, double-check if your device’s Do Not Disturb mode is not blocking notifications or sounds from apps like Maps.

Set the correct output device

If you’re using Bluetooth headphones or a speaker, make sure your phone is paired correctly and the audio output is routed to the device. Sometimes, the sound is coming from the built-in speaker while your earbuds are supposed to be active. On Android, check Settings > Bluetooth and make sure your preferred device is connected and showing as the audio output. On iOS, just tap the AirPlay icon in Control Center to switch devices.

Test some scenarios and troubleshoot

If it’s still not working, try playing some other media — a YouTube video or music — to confirm sound works generally on your device. If that’s fine, but Google Maps still stays silent, consider clearing app cache or data: Settings > Apps > Google Maps > Storage > Clear Cache/Data. Of course, this isn’t ideal if you don’t want to lose your saved data, but sometimes it helps. Or simply uninstall and reinstall the app, because that refreshes the settings completely.

Extra tips & what might go wrong

On one setup it worked after toggling the voice settings and restarting the phone, on another, I needed to check permissions again. Sometimes, Android updates mess with permissions or sound configs without telling you, so it’s worth double-checking. Also, if you’re in a really noisy place, headphones or Bluetooth speakers are your friends. Sometimes, it’s just about making sure the audio path is clear and the volume is loud enough for your environment.

Wrap-up

Getting voice navigation to work isn’t always straightforward; you might have to poke around settings or restart devices a few times. But once those prompts are loud and clear, navigation becomes a million times easier. Good luck figuring out your specific setup — sometimes, not everything makes immediate sense, but persistence pays off.

Checklist (just quick recaps)

  • Check Google Maps is updated.
  • Verify voice guidance settings in the app.
  • Max out your phone’s volume and sound settings.
  • Confirm app permissions and audio output are correct.
  • Test external speakers or headphones if needed.